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‘Have Strengthened Our Service Standards’: ITC Maurya GM Benita Sharma on Re-opening of 2 Hotels

As part of a phased re-opening, ITC Grand Bharat and ITC Rajputana are all set to welcome guests with the assurance of stringent health, safety, and hygiene measures. Reinforcing its globally acknowledged Responsible Luxury ethos that seeks to create a better and secure world, the two hotels open doors with ITC Hotel’s path-breaking ‘WeAssure’ initiative.

As per the initiative, ITC Hotels will provide the discerning guests of ITC Rajputana and ITC Grand Bharat reassurance by accreditation from the National Accreditation Board for Hospitals & Healthcare Providers (NABH)- the leading standards organization for sanitation, hygiene, safety, and infection control practices. 

Additionally, through a partnership with DNV GL Business Assurance, one of the world’s leading certification bodies, both the hotels will also ensure stringent clinical levels of hygiene and safety.

The brand will also introduce a responsible Luxury experience of contact light dining, digital check-in & check out, QR codes, and safe staycations. ITC Rajputana and ITC Grand Bharat look forward to welcoming guests back from June 10 and 12, 2020, respectively.

Hotel Staff wearing a mask and welcoming with folded hands in a hotel

While conversating with Adotrip, Benita Sharma, Area Manager - North (Luxury Hotels) & General Manager – ITC Maurya, had this to say about the initiative.

“The consistent support of our guests has been the bedrock of our strength, especially during the past few months. Keeping in mind the present circumstances, we have strengthened our service standards even further through the ‘WeAssure’ initiative. These assurance certifications will stand testimony to the rigorous hygiene protocol being put in place to ensure the safety of guests and associates at ITC Hotels across India. We have received a number of queries on our Safe Staycations. Both ITC Rajputana and ITC Grand Bharat are favourite destinations, especially for those driving from the northern region”.

If you are interested in some post-lockdown staycation then make the booking from a wide variety of safe staycation packages by visiting the ITC Hotels website and choosing the staycation which suits your needs the best. 

'WeAssure' Initiative’s Other Safety Measures

As part of the ‘WeAssure’ initiative, ITC Hotels also introduce the ‘The Safe Car Promise’ under which all vehicles undergo stringent daily deep-cleaning protocols with accredited surface antimicrobials. In addition to that, hand sanitizer and face masks are offered to guests at the time of pick-up. Chauffeurs, too, undergo regular temperature checks and wear prescribed PPE (Personal Protective Equipment) at all times among other precautions.

About ITC Rajputana

Hotel ITC Rajputana

Located in the Pink City of Jaipur, ITC Rajputana celebrates the spirit of Rajput palaces in the modern idiom ensuring to take its guests through the royal journey of the Rajput’s both through service and stay. The location that was once the estate of the prime minister of Jaipur, was later built into this magnificent hotel where the guests are welcomed in a royal atmosphere through the lobby leading into two sets of staircases with a Jharoka on each side enhancing the outside view.

About ITC Grand Bharat

Hotel ITC Grand Bharat

Cradled in the lap of the ancient Aravalis in the region of Mewat - at the crossroads of many civilizations - comes to life, a national symbol that pays tribute to India’s several thousand years of uninterrupted history - ITC Grand Bharat. A manifestation of ITC’s philosophy of creating hotels that showcase the rich and varied cultural heritage of India, ITC Grand Bharat is an embodiment of ITC Hotels’ ethos of ‘Responsible Luxury’; enabling luxury experiences that are planet positive. The 104 all-suites retreat is set to be the ultimate expression of ‘Unhurried Luxury’.

What is ITC’s Responsible Luxury

It is, basically, sustainable business practices that respect the environment and society. Since pioneering the concept of “Responsible Luxury” in 2009, ITC Hotels has commissioned numerous planet positive initiatives, which range from the use of renewable energy which today powers more than 57% of ITC Hotels electrical requirement to an over 50% reduction in water consumption over the last five years to name a few and amongst the first hospitality chains to discontinue use of ‘Single-Use Plastic’ across its operations.

Well, it seems, finally, after months of lockdown, we have a lot of fun in store for us with ITC Rajputana and ITC Grand Bharat. And, with so many precautions that the brand promises to take under its initiative – WeAssure, we are pretty sure that you can have a whale of a time without any worries.

So, when are you planning to pack your bags? Do let us know in the comments section below. And, stay tuned to Adotrip for latest travel-related news and our unique AI-Driven Circuit Planner Tool.

--- Published By  Shalini Singh