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‘Have Strengthened Our Service Standards’: ITC Maurya GM Benita Sharma on Re-opening of 2 Hotels

As part of a phased re-opening, ITC Grand Bharat and ITC Rajputana are all set to welcome guests with the assurance of stringent health, safety, and hygiene measures. Reinforcing its globally acknowledged Responsible Luxury ethos that seeks to create a better and secure world, the two hotels open doors with ITC Hotel’s path-breaking ‘WeAssure’ initiative.

As per the initiative, ITC Hotels will provide the discerning guests of ITC Rajputana and ITC Grand Bharat reassurance by accreditation from the National Accreditation Board for Hospitals & Healthcare Providers (NABH)- the leading standards organization for sanitation, hygiene, safety, and infection control practices.

Additionally, through a partnership with DNV GL Business Assurance, one of the world’s leading certification bodies, both the hotels will also ensure stringent clinical levels of hygiene and safety.

The brand will also introduce a responsible Luxury experience of contact light dining, digital check-in & check out, QR codes, and safe staycations. ITC Rajputana and ITC Grand Bharat look forward to welcoming guests back from June 10 and 12, 2020, respectively.

While conversating with Adotrip, Benita Sharma, Area Manager - North (Luxury Hotels) & General Manager – ITC Maurya, had this to say about the initiative.

“The consistent support of our guests has been the bedrock of our strength, especially during the past few months. Keeping in mind the present circumstances, we have strengthened our service standards even further through the ‘WeAssure’ initiative. These assurance certifications will stand testimony to the rigorous hygiene protocol being put in place to ensure the safety of guests and associates at ITC Hotels across India. We have received a number of queries on our Safe Staycations. Both ITC Rajputana and ITC Grand Bharat are favourite destinations, especially for those driving from the northern region”.

If you are interested in some post-lockdown staycation then make the booking from a wide variety of safe staycation packages by visiting the ITC Hotels website and choosing the staycation which suits your needs the best. 

'WeAssure' Initiative’s Other Safety Measures

As part of the ‘WeAssure’ initiative, ITC Hotels also introduce the ‘The Safe Car Promise’ under which all vehicles undergo stringent daily deep-cleaning protocols with accredited surface antimicrobials. In addition to that, hand sanitizer and face masks are offered to guests at the time of pick-up. Chauffeurs, too, undergo regular temperature checks and wear prescribed PPE (Personal Protective Equipment) at all times among other precautions.

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